FAQ 

Once your orders and payments are fully processed, we pack your items for shipping. This is done with special care, so that you receive your order in perfect condition. Our couriers deliver these items at the address submitted by you while filling up the online order form.

The address where you want to receive your bill is called the Billing Address. It could be your home or office.

The address where you want the goods to be sent. It can be either to you or to any body you desire.
We accept and ship orders all over the world but there are few titles which can only be sold and shipped to SAARC countries i.e. India, Pakistan, Sri Lanka, Nepal, Bhutan, Bangladesh, Maldives.

Shipping time is the time taken to deliver your order at your shipping address, after the order has been shipped. It depends on where you stay.

Shipping in India is free. For all other countries you pay shipping charges as applicable on your order as per our shipping charge table.

It depends on the availability of items you order, the time taken by your payments to reach us and the shipping method you select.

Many items shown in our site are available with us but some time it takes 4 to 5 business days to procure these books. As soon as we receive the book and if till then your payment is realized then the books are sent to our dispatch department where it is packed very carefully and sent to you through our official courier.

In this case, you can instruct us to Wait till all items become available before shipping (minimizes shipping cost).

Please Note:  We will make every effort to send similarly available items together, though we cannot guarantee it. We may occasionally send your items in separate boxes even if you choose to wait until all items are available. This will not affect your shipping charge.

We will send you an e-mail as soon as your order is shipped out. This will also inform you about your order as well as when you can expect your order to arrive at your shipping address.

Yes. We take great care to check and recheck your order items before we ship them to you. However, if you ever get a wrong item, then please login to your account and go to your account and select the service “Post a Feed Back” and send us a mail regarding the fault, Intimating us the Order number. We will then direct our courier to deliver the correct item at your shipping address as well as collect the wrongly sent item at the time of delivery.

Books are priced at the same rate which is marked as MRP by the publisher. We may some times add a procurement fees to your MRP on some foreign books.

In case the items are being shipped within India no shipping charges will be charged.
In case of areas outside India, upon completion of your order, an estimated shipping cost is added to your subtotal. When your order is pulled, it is weighed and the actual shipping cost is then calculated. If an adjustment needs to be made to your order total, it is done at this time and your credit card is also adjusted up or down accordingly. At the point of shipping you will receive an email which details the order totals.

Yes you can cancel your order by sending us an email and intimating the Order number and reason for cancellation. On receiving this email we will cancel your order and refund back your money in your account.