| » |
ORDERS: Once an order and
its payment are fully processed, we get the items packed for
shipping. This is done with special care, so that the item
reaches the customer in perfect condition. Our Couriers/Postal
Service delivers these items at the address submitted by customers
while filling up the online order form. Therefore you are
requested to submit your shipping address correctly. |
 |
|
| » |
SHIPPING ADDRESS: The shipping
address will be where the customer will receive his order,
which can be any place like Home, Office etc. |
|
|
| » |
PROCESSING TIME: This is
the time taken by us to send your orders to our dispatch department.
This includes the time for Confirmation of order plus the
realization of payment plus the availability of item. |
|
|
| |
Confirmation of Order + Realization
of Payment + Availability of Books = Processing Time |
|
|
| » |
SHIPPING CHARGES: |
|
|
| |
India: No shipping charges
will be charged in case the goods are being sent within India.
Outside India: For all
orders outside India shipping and Import Duty as applicable
will be charged. |
|
|
| » |
SHIPPING METHODS: |
|
|
| |
Within Delhi and NCR: All
the books within Delhi and NCR will be sent through Regd.
Book Post/ Courier.
Within
India: All the books within India will be sent through
Regd. Book Post.
Outside
India: All the books Outside India will be sent through
our official courier service provider. |
|
|
| » |
PAYMENT METHODS: |
|
|
| |
| - |
Credit Card, |
| - |
Online Banking, |
| - |
Demand Draft and |
| - |
Cash on Delivery (COD)* |
|
|
|
| |
*Please
Note: Cash on Delivery option is only available for customers
in Delhi and NCR. |
| |
| - |
SHIPPING TIME: It generally
takes 5 to 6 working days to process and deliver the
order depending upon the availability of books. |
| - |
A customer will be intimated about the
progress of their orders through e-mail. |
| - |
Return of Books: Books
once dispatched can not be returned back until you gets
wrong book or damaged books.
The complaint for replacement against the wrong or damaged
books can be sent within 15 days of order delivery,
after this period the same will not be applicable. |
|
